Our Customers
Mentpack custom-made a machine that we needed to produce a unique concept product. The team behind Mentpack gave their own suggestions to make the machine even more efficient. We're happy to buy from them! They also have good aftersales service which is one of the factors why we decided to work with them. We highly recommend working with Mentpack for those looking for a professional, high-quality after-sales.
Since our initial purchase of a single lane VFFM Mentpack has been very supportive when it came to the purchase as well as the initial setup of the machine. We are a startup company that is always modifying our equipment and processes while maintaining and elevating quality. Since
our initial purchase, we have since acquired 2- 4 lane fillers, 2- 5 lane fillers, as well as a bigger 10 lane unit. At every purchase, Mentpack has made a tremendous effort to upgrade their machines. I can tell that they take their processes seriously and strive to improve on a regular basis. The machines themselves are complete workhorses needing very little preventative maintenance. Most spare parts can be sourced locally keeping production downtime to a minimum. As far as customer service goes, I have always been able to reach out to multiple members of Mentpacks team to resolve any issues I may be having. Even with a significant time difference, they always seem to make themselves available for a call.
We brought a 4 lane icepole packaging machine from Mentpack. They worked through all our needs and were amazing at helping us out for information, support and customer service. Can't recommend them highly enough. The process ran very smoothly. Thanks Mentpack.
MJS Packaging Services Ltd has been the distributor for Mentpack for a number of years now with numerous machines supplied to the UK and other parts of the world.